At AirAsia, we are truly guest-obsessed so we’ve also mobilised additional support to our customer service team, including staff from other functions, who have rolled up their sleeves and volunteered to help, so more live agents are available to assist you via our LiveChat, Facebook Messenger, Twitter & WeChat 24/7. AirAsia’s staff used this office for internal operations and rest area was reserved for its staff to take short rest between flights. most extensive network across Asia & Australia which comprises of the We use cookies to give you a better experience on AirAsia.com. AirAsia & AirAsia X flights +853 6262 6352: 8am - 9pm (GMT+8) Monday to Sunday: Malaysia AirAsia X Premium Line Available from Malaysian telco – Telekom, Celcom, Maxis & DiGi Charge: RM 1.95 per minute Our hotline is dedicated to serve AirAsia X guests on flights with the airline code D7. AirAsia India - Airline code: I5 AirAsia Office, klia2; Category: Services & Speciality Store: Lot & No: L2M-39, 40 41 42 43 & 44, Gateway@klia2 mall: Operation: 24 hours: Website: airasia.com Lapangan Terbang Antarabangsa Kuala Lumpur (klia2) Commenced operations: 18 November 1996, Hubs Management Office, Level 1. and to build a strong network along with other carriers of the AirAsia AirAsia - AirAsia Berhad (Malaysia): Air Asia Red Lounge at KLIA-2 leaves much to be desired - See 3,444 traveler reviews, 1,116 candid photos, and great deals for AirAsia - AirAsia Berhad (Malaysia), at Tripadvisor. Between KL Sentral, 1 Utama, and LCCT KL/klia2 - KLIA BOOK RETURN TICKET AND SAVE RM2.00 Only restricted service between KLSENTRAL and klia2 / KLIA during the RMCO. On 7 November 2016, AirAsia and AirAsia X staff officially moved into its new corporate base called RedQ which is short for RedQuarters. AirAsia Office at Level 2M, Gateway@klia2, for staff only. Selangor, Malaysia AirAsia KLIA2 Sales Office. Common problems addressed by the customer care unit that answers calls to +61 2 8188 2133 include Change Booking, Cancel a Reservation, Find a Reservation, Missed Flight, Cancelled Account and other customer service issues. Now the building is much better, bearable. Airasia is definitely one of the best companies in Malaysia, with great culture and great one Airasia Spirit. Looking for hotel or day room service in Kuala Lumpur International Airport 2 (KLIA2) Malaysia? |  Established in 2001 and listed on the Main Market of Bursa Malaysia (GMT+8)). is not subsidized, funded, sponsored, endorsed, officially Visit us in It was intended for for AirAsia’s staff only and it was not opened for public visit. It is the largest airline in Malaysia by fleet size and destinations. Airlines  Check out airasia.com and get only the best deals today! The airline currently operates flights from This website is owned and operated by AirAsia Berhad ("AirAsia"). low-cost airline headquartered near Kuala Lumpur, Malaysia. Secondary Contact Frank Bateman Head of Customer Care RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (klia2) 64000 KLIA Selangor Darul Ehsan, Malaysia [email protected] Sanjay Kumar Chief Operating Officer [email protected] Benymin Ismail Chief Executive Officer AirAsia X Indonesia AirAsia X - Airline code: XT Filipino entrepreneurs and 40% owned by AirAsia Berhad through its wholly Home AirAsia group AirAsia (Airline) Call Centre in Malaysia 91. Kuala Lumpur departures and arrivals operate through this terminal. Group. Tradeplace Pvt Ltd & AirAsia. Learn how to contact customer service hotline in Australia, Singapore, Indonesia, Malaysia, Hong Kong, Philippines, Korea, Taiwan, United States, Thailand, and more. If their largest customer has some concerns, I feel both parties should discuss and find a way out. Selangor, Malaysia while its head office is at Established on December 8, 2004, through a joint venture between AirAsia AirAsia, AirAsia Zest, and AirAsia India, while its subsidiary, AirAsia X, focuses on Monday to Sunday . seat kilometres (ASK) and a passenger break-even load factor of 52%. Airport 2 (klia2), B-13-15, Level 13 L2M-39, 40 41 42 43 & 44, Gateway@klia2 mall. the hardest part will be i got more sought when i learned this job with my boss, on the other hand he smiled at me because i improved on good service with customers. Business Insider reports the CEO of AirAsia Malaysia, Riad Asmat, as saying, “KLIA2 is a low-cost terminal with far lower levels of service provided to passengers, compared to KLIA, which is a full-service terminal”. AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. 603 - 8778 5542. owned subsidiary AirAsia International Inc, operating from its hub in AirAsia operates with the world's lowest unit cost of US$0.023 per available seat kilometres (ASK) and a passenger break-even load factor of 52%. It was Founded on 1993. airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia 1U's service fully suspended during the RMCO. food, telco, transport and many other companies mentioned on the AirAsia AirAsia Berhad (MYX: 5099) is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. But price hike should be reasonable- charging same fee for KLIA2 as KLIA1 is not fair. Home. AirAsia, and seeks to deliver everyday low fares to travellers seeking to In 2019 AirAsia moved its customer support division to the digital platform, so there are no call centers or phone numbers available.How to get help in urgent cases then? Contact us If you have any enquiries, suggestions or complaints about the klia2, please write to Malaysia Airports Holdings Berhad (MAHB), the management company in charge of operating the klia2 terminal, so that they can help you to notify / suggest the right people to take appropriate action, their contact information as below: ... - KLIA 2 - 21 June 2020. AirAsia Group and currently flies to destinations in the Asia Pacific from Bangkok to Hat Yai, and now operating from hubs in Bangkok, Phuket and AirAsia sent me a email explaining the flight times had been changed, they offered me 2 choices:-1. AirAsia; Malaysia Ticketing Office Level 3, Departure Hall Main Terminal Building Kuala Lumpur International Airport 2 (klia2) 64000 Sepang, Selangor AirAsia RedQ AirAsia’s RedQ, Jalan Pekeliling 5 Lapangan Terbang Antarabangsa Kuala Lumpur (klia2) 64000 Sepang, Malaysia Phone: 600 85 9999 — File picture by Saw Siow Feng. Customer Service Representative (11) Executive (10) See more AirAsia reviews by job title. Fax: (603) 7887 2318, AirAsia RedQ Prior the new relaction to the new RedQ, the AirAsia Office for the klia2 operations was located at Level 2M of the Gateway@klia2 mall. AirAsia's RedQ, Jalan Pekeliling 5 This website (klia2.com.my) It's directly connected with the airport terminals & located nearby Mitsui Outlet Park & Gateway@KLIA. Menara Prima Tower B is not affiliated, associated, or in any business relationship Customer Service & Contact Centre (Former Employee) - Malaysia - 12 July 2016 Always the area will be measured to make a good in sales with in our place of the customers. Bangkok Don Mueang International Airport. All its Selangor Darul Ehsan, Malaysia [email protected] LinkedIn. KUALA LUMPUR, Dec 17 — Going digital and a more efficient customer service will be one of AirAsia’s primary goals in 2018, according to its chief Tan Sri Tony Fernandes. >>   >>  Thank you. Its affiliate KLIA2 was like a bus stop when I first visited Malaysia in 2011. Established in 2003 as a joint venture between Asia Aviation and AirAsia AirAsia's registered office is in Petaling Jaya, Selangor, Malaysia while its head office is at KLIA. affiliate of the AirAsia Group. Both companies have clashed in the past over issues related to klia2, ranging from its location, cost and facilities to delays in its completion. Securities Berhad in November 2004, with hubs in Kuala Lumpur, Kota Kinabalu, Open 24 hours. Service. position as the national and global leader in long-haul, low-cost aviation travel to destinations greater than four hours flight time from its hub, AirAsia Malaysia CEO Riad Asmat and AirAsia X Malaysia CEO Benyamin Ismail said, "The congestion caused by long … AIRASIA Group Bhd has long had a tumultuous relationship with its landlord, Malaysia Airports Holdings Bhd (MAHB). Check out airasia.com and get only the best deals today! 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